Privacy Policy
This privacy policy governs the potential collection, storage, and processing of personal data that MASARU d.o.o. or the data controller may collect from you when you are in communication with us and applies to all users of the masaru.si website.
Data Controller
The data controller within the meaning of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (hereinafter: General Data Protection Regulation, GDPR) and the currently applicable Personal Data Protection Act (Official Gazette of the Republic of Slovenia, No. 163/22 with amendments and supplements, hereinafter: ZVOP-2) is:
MASARU d.o.o. (hereinafter: the controller) Na Rojah 3, 1000 Ljubljana
Tel: 041 68 48 48, email: masaru[at]masaru.si
Personal Data and Potential Purpose of Processing
MASARU d.o.o. respects your privacy and is committed to handling personal data carefully in accordance with applicable data protection regulations when collecting, potentially storing, and processing personal data. Since the masaru.si website may contain links to other external websites not directly related to MASARU d.o.o., we assume no responsibility for the protection of your personal data on their websites.
To prevent unauthorized access to the collected data or its disclosure, maintain the accuracy of personal data, and ensure its appropriate use, we employ appropriate technical and organizational procedures to safeguard the data. The controller cannot exclude potential data misuse, as the internet, despite security measures and secure communication protocols, remains an unpredictable medium.
Your Rights
In accordance with the provisions of the General Data Protection Regulation, you have the right to access your personal data, the right to rectification, the right to erasure ("right to be forgotten"), the right to data portability, the right to request restriction of processing of personal data, and the right to object.
To exercise any of your rights or to obtain additional information, please contact us via email: info[at]masaru.si. We will process your request and respond in accordance with the applicable data protection regulations.
If you believe that your rights or data protection regulations have been violated, you may lodge a complaint with the competent national authority: Information Commissioner of the Republic of Slovenia, Zaloška 59, 1000 Ljubljana, phone: 01 230 97 30, email: gp.ip[at]ip-rs.si.
Retention Period of Personal Data
The retention period of personal data may vary depending on applicable legislation (e.g., tax, accounting laws). In cases where applicable legislation prescribes mandatory retention periods for personal data, the controller will delete the personal data after the expiration of the legally required retention period.
Cookies
What Are Cookies?
A cookie is a file that stores website settings. Websites store cookies on users' devices when they access the internet to recognize individual devices and settings used by users when accessing the site. Cookies enable websites to recognize whether a user has already visited the site, and in advanced applications, they can adjust settings accordingly. Their storage is controlled by the browser you use as a user—you can limit or disable cookie storage as desired.
Why Are Cookies Necessary?
Cookies are essential for providing user-friendly web services. The most common e-commerce functions might not be possible without cookies. The interaction between a web user and a website is faster and easier with the help of cookies. They help the website remember individual settings and user experiences, making browsing more efficient and enjoyable. There are many more reasons for using cookies. They are used to store data about the state of a website (details about individual website customizations), assist in delivering online services, help collect statistics about users and website traffic, user habits, etc. With cookies, we can evaluate the effectiveness of our website design. For recommended and permitted uses of cookies on websites, you can also read the guidelines of the Information Commissioner, available here.
The cookies used on our website do not collect your personal data that could identify you personally and cannot harm your computer, tablet, or mobile phone. Cookies enable our website to function and help us understand which information is most useful to visitors.
Consent
By using this website, you agree that this website may set cookies on your computer or mobile device.
Managing and Deleting Cookies
If you wish to change how cookies are used in your browser, including blocking or deleting them, you can do so by adjusting your browser settings accordingly. Most browsers allow you to accept or reject all cookies, accept only certain types of cookies, or alert you when a site wants to store a cookie. This website allows cookie settings to be adjusted upon the first visit.
Cookies stored by your browser can also be easily deleted. If you modify or delete your browser's cookie file, change or upgrade your browser or device, you may need to disable cookies again. The process for managing and deleting cookies varies by browser. If you need help, you can refer to your browser's user assistance.
Instructions for Managing Cookies in Different Browsers:
Cookie Categories
Technical tracking is impossible without user identification. While referral sources (such as marketing emails, external website links, or search engine results pages - SERPs) may track clickthroughs to our site, we neither conduct nor participate in such tracking activities. We may use the following cookie types:
- Essential: Required for core functionality (e.g., shopping cart)
- Functional: Remember user preferences (e.g., language)
- Analytical: Google Analytics to track website usage
- Marketing: Used for personalized advertising (opt-out available)
Marketing Communications
You may opt-out of receiving marketing emails by clicking the unsubscribe link in any promotional message or contacting us at info[at]masaru.si. Please allow 5 business days for processing your request.
Changes to the Privacy Policy
The controller may change the privacy policy without prior notice, so we recommend that you check the content of the privacy policy on the masaru.si portal. If you do not agree with the modified privacy policy, discontinue using or viewing the masaru.si website. Otherwise, it will be assumed that you agree to and accept the changes to the privacy policy.
Data Sharing with Third Parties
We may share your personal data with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you (e.g., payment processors, hosting providers, or analytics services). These parties are contractually obligated to keep your information confidential and use it only for the purposes we specify.
International Data Transfers
In cases where your personal data is transferred outside the European Economic Area (EEA), we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission, or other legally approved mechanisms to protect your data in accordance with GDPR requirements.
Children's Privacy
Our website is not intended for use by individuals under the age of 16. We do not knowingly collect personal data from children without verifiable parental consent. If we become aware that we have collected such data without consent, we will take steps to delete it promptly.
Automated Decision-Making and Profiling
We do not use fully automated decision-making processes that significantly affect users. Where we employ profiling for marketing purposes (e.g., personalized recommendations), you have the right to object to such processing at any time.
Security Measures
We implement industry-standard technical and organizational measures including encryption (SSL/TLS), regular security audits, access controls, and staff training to protect your data. In case of a data breach that risks your rights, we will notify you and relevant authorities within 72 hours as required by GDPR.
Data Protection Officer
For all data protection inquiries, you may contact our designated Data Protection Officer at:
Email: dpo[at]masaru.si
Postal: MASARU d.o.o., Attn: Data Protection Officer, Na Rojah 3, 1000 Ljubljana
MASARU d.o.o.
Ljubljana, August 2025